LAST UPDATED: 9/8/2020
This Privacy Policy sets out the data processing practices of iCare About Me (iCAM). Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 2018.
iCAM provides customer consent and data rights management technology which enables businesses to request, receive, capture, and prove the legal basis of data processing.
iCAM is the data controller and if you have any requests concerning your personal data or any queries with regard to how we handle your data you can contact the team member responsible for privacy by email icareaboutme09@gmail.com.
Purpose of processing your personal data
ACTIVITY | TYPE OF DATA | PURPOSE OF PROCESSING | LAWFUL BASIS |
---|---|---|---|
Getting in touch | Name Phone (optional) Company/Organization (Optional) | Dealing with your inquiries or requests provide you with information about our products and services | Purpose of fulfilling a contract with you.Consent / Legitimate interests |
1. Marketing
We would like to use your personal data to e-mail you details of products or services that we offer that we have identified as likely to be of interest to you based on your actions and inquiries. We will only send you the information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt-out of receiving communications from us please click the unsubscribe link located at the bottom of the email communication or contact icareaboutme09@gmail.com.
2. Recipients/categories of recipients
We use a third-party provider, MailChimp to deliver our newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.
3. Retention periods
We will keep your personal data in connection with the services/products you have bought for 5 years after the last purchase. We need to retain this data for our own accounting purposes and for legal and tax purposes.
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications.
4. Data subject’s rights
You have rights in respect of your personal data.
The right to be informed – you have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data, who we will share your data with. If you have any questions on how and why we process your data please contact us.
Right of access – you have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact us.
Right to rectification – you have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request verbally or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact us.
Right to erasure – this right, often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact us.
Right to restrict processing – you have the right to ask us to restrict the processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact us.
Right to data portability – you have the right to move, copy or transfer your personal data from one IT environment to another. This right applies to data that you have provided to us and that we are processing on the legal basis of consent or in the performance of a contract and that processing is by automated means. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact us.
Right to object – you have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.
- Legitimate interests/legal task – your objection should be based on your particular situation. We can continue to process the data if we can demonstrate compelling legitimate grounds that override your interests.
- Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
- Scientific/historical research and statistics – your objection should be based on your particular situation. If we are conducting research where the processing is necessary for the performance of a public task, we can refuse to comply with your objection.
If you want to exercise this right, please contact us.
Rights relating to automated decision making including profiling – you have the right in respect of automated decision making, including profiling. Where we carry out solely automated decision making, including profiling, which has legal or similarly significant effects on you, we can only do this if it is in connection with a contract with you, we have a right under law or you have provided your explicit consent. We will tell you if this happens and tell you how you can request human intervention or challenge the decision. If you want to exercise this right, please contact us.
5. Processing based on consent
Where we process your personal data based on your consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact us at the contact details above.
6. Cookies
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on http://www.allaboutcookies.org/
We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.
Our use of cookies also allows registered users to be presented with a personalized version of the site, carry out transactions and have access to information about their account.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on http://www.allaboutcookies.org/ Please note however that turning off cookies may restrict your use of our website (youtube videos).
Cookies we use
COOKIE | WHAT IT DOES | CONSEQUENCES OF DISABLING |
---|---|---|
Google Analytics | Allows for tracking site statistics, click events, just IP and browser data tracked | No affect to user |
One Signal | Allows the push of update messages from our website to your compatible browser | Won’t get updates on changes made to our website |
7. Third-party websites.
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.
8. Changes to the privacy policy.
This privacy policy is regularly reviewed and will be updated when necessary. If we make any significant changes to the policy we will communicate these to you.